80/20 Marketing, Inc. Refund and Cancelation Policy
Last Revised: 12/30/2013
This
page may be downloaded in PDF form by going to: http://www.8020marketinginc.com/refundpolicy.pdf
80/20 Marketing, Inc's. Refund policy
is broken down by product type. Should you have a question about the refund
policy, please contact support@therenegadesystem.com prior to purchasing.
General
Refunds For Products Based On Product
Classification:
All
products have a refund policy stated on their order page that the customer must
check and agree prior to the order being placed. The policy on the order
page at time of order shall override the general policies below IN ALL CASES. The
general policies below are 80/20 Marketing, Inc.’s general guidelines for
refunds.
- Purchases made
in-person at an 80/20 Marketing, Inc. live events are subject to the
refund policy on the signed formed. Any signed form shall override the
general “default” policies below.
- For a 1-Time Purchase of Digital Training Material Products,
including but not limited to The Renegade Network Marketer, MLM Blog Secrets,
How I Built My First List, Renegade Breakthrough Home Study Course, and
The Ultimate Copywriting Crash Course, we have a strict 90-day full refund
policy. To receive a full refund, simply email your order details along
with a request for a refund to support@therenegadesystem.com. Products
that fall under this category of refund will show up as "80/20
Marketing, Inc." on your credit card billing statement.
- For a 1-Time Purchase of Physical Training Products, the
physical product must first be returned to us before the refund is
granted. The customer is responsible for the costs of shipping the product
back to 80/20 Marketing, Inc. NO Shipping and handling charges will be
refunded.
Please email customer service at support@therenegadesystem.com in advance
to obtain an RMA number (Return Merchandise Authorization) within 90-days
of purchase date to receive a full refund.
Return merchandise with RMA number to:
80/20 Marketing, Inc.
Returns Department RMA #<YOUR RMA NUMBER>
1043 Grand Ave.
Suite #146
Saint Paul, MN 55105
Products that fall under this category of refund will show up as
"80/20 Marketing, Inc." on your credit card billing statement.
- For The Daily Marketing Coach and other Recurring Subscription
Membership Sites, including, but not limited to, The Daily Marketing
Coach, Ann Sieg's Inner Circle, and Total Funnel
Immersion, we have a strict 14-day "Last Payment Made" -AND-
"Coaching Credits Not Used" Refund policy. If a customer wishes
to cancel their subscription to the Daily Marketing Coach or Ann Sieg's Inner Circle, they can do so,
providing they meet the requirements below, by emailing support@therenegadesystem.com.
If the customer cancels within 14 days of their most recent payment the customer
may choose to cancel immediately. If they cancel immediately, a full
refund of their last
payment will be made. No
refund requests for payments prior to the last payment will be granted.
If the customer cancels after 14 days of their last payment, their access
to the team site will be terminated at the end of their current
subscription window, and NO refund will be granted.
If the customer has used any coaching credits that were provided as part
of the membership fee (Inner Circle Only), the customer will be ineligible
for a refund regardless of if it was within 14 days.
Products that fall under this category of refund will generally show up as
"Renegade Team" or “Daily Marketing Coach” on your credit card
billing statement.
- For Tickets to Renegade Live
Events, including, but not limited to Renegade Team Workshops, and the
Great Wealth Transfer Conference, we have a strict 30 day from date of
purchase -or- day prior to the event (whichever comes first) refund
policy. NO REFUNDS OR CREDITS WILL BE ISSUED BEGINNING THE DAY OF THE
EVENT OR AT ANY TIME AFTERWARD. To receive a full refund, simply email
your order details along with a request for a refund prior to the day of
the event to support@therenegadesystem.com. Products that fall under this
category of refund will show up as "Renegade Events" on your
credit card billing statement.
80/20 has a strict non-transferable policy on event tickets. Ticket
transfers will ONLY be granted to spouses, and children on a case by case
basis. To submit a transfer request please contact our support desk at
support@therenegadesystem.com.
- For Renegade System Coaching
Courses and Renegade Team Coaching Credits, we have a strict NO REFUND
or CANCELATION policy once the course or session has begun. ANY ACTIONS TO
FORCE A REFUND WILL RESULT IN AN IMMEDIATE REMOVAL from the course and/or
session, possible revocation of all other coaching credits, and possible
termination from all future Renegade System or Renegade Team programs.
- For Ann Sieg's Mastermind Sessions, we have a
strict NO REFUND or CANCELATION policy.
- For leads sold
through the Daily
Marketing Coach Lead System, regardless of lead type, we have a strict
NO REFUND policy.
All
Refunds are subject to our terms and conditions. Refund requests must contain
the following: first name, last name, order number or transaction id, and email
address. This information must be identical to the information originally
submitted on your order. Please provide contact information so that we may
contact you if we have questions in regards to canceling your order.
Order
Cancellation Policy
Please
submit any cancellation via email to support@therenegadesystem.com
Email cancellations must contain the following: First name, last name, order
number or transaction id, and email address. This information must be identical
to the information originally submitted on your order. Please provide contact
information so that we may contact you if we have questions in regards to
canceling your order.
Every effort will be made to accommodate the cancellation of your order,
providing your order has not been charged and/or shipped out. In the event that
a cancellation was submitted, and your order was already shipped or billed, we
will gladly refund the complete balance charged minus shipping in accordance
with our refund policies.
Warranty
Policy
All
physical products (unless specifically stated otherwise), carry an implied,
industry-standard 90-Day warranty against defects due to manufacturing or failure.
Warranty does not include any use of the product that does not fall into the
designed use of the product as intended by the manufacturer.
To
arrange for a warranty replacement, please contact our tech support team first
by emailing support@therenegadesystem.com to determine whether the item is
indeed defective before shipping. Then make an online return merchandise
authorization (RMA) request.
Customer
assumes all costs in shipping to us, and we assume the cost in shipping back to
the customer. All replacement/repaired products are shipped UPS Ground unless a
rush is requested. The cost of such a shipping upgrade is to be paid by the
customer prior to shipment.